Capability

Quality control and testing

Edatm treats quality as a match between the product and the specification. A batch passes or it does not. The record says which, and on what method.

Quality

A test is named, or it is not claimed

Quality control at Edatm means the property, the method and the record. Descriptive wording on a product page is not a laboratory result. A datasheet is attached when the sheet is on file.

  • Say which property must be certified.
  • Say which method.
  • If we do not have the number, we will not invent it.
Hands working with coloured samples in glass tubes

A useful request

What the laboratory note needs

This is the same standard we ask of ourselves.

  • Sample

    What it represents, and how it was taken.

  • Method

    The standard or the in-house method, named.

  • Report

    Who receives it, and what decision it supports.

When a result is missing

The honest path

  1. 01

    Ask

    A short list of questions rather than a guessed grade.

  2. 02

    Mark

    Descriptive versus measured.

  3. 03

    Wait

    The datasheet appears when it exists.

  4. 04

    Refuse

    No unpublished test numbers on the website.

Compare suppliers on this point

Ask each of them which claims are measured. We will mark ours the same way.

  • Product pages hold the descriptive specification.
  • Enquiry topic: quote.
  • Attach the method if you already have it.

Describe the site, the product and the timescale

We will reply to say whether we can take the work.