FAQ

Questions we are often asked

If your question is not here, write to info@edatm.com.

Questions

Practical answers, then the longer list

Most notes to Edatm are about quotes, visits, technical data, careers or what happens to a message. If your question is not here, write to info@edatm.com.

  • Office hours are Monday to Friday, 08:30–18:00.
  • The telephone number is +44 7570 624325.
  • Visits are by arrangement. Write first.
An electrical distribution board with labelled breakers

Before you write

Three answers that save a round trip

The questions below the fold go further.

  • Quotes

    Send the specification and the quantity. A reply is not itself a quotation.

  • Data

    Descriptive specifications are on the product page. Measured data waits for a datasheet.

  • Hiring

    Only roles marked open are current.

Your message

What we do with it

  1. 01

    Store

    So we can reply. Retention is set in the admin.

  2. 02

    Notify

    The team addresses configured for that purpose.

  3. 03

    Acknowledge

    You should receive a note. If email fails, the record remains.

  4. 04

    Refuse

    Do not send passwords or card numbers.

Still stuck

Use the contact form and name the topic. We reply on business days.

  • Privacy notice explains retention.
  • Cookies are not used for advertising.
  • Exploration work does not promise a field.

Contact

How do I request a quote?

Use the contact form and choose Request a quote, or open a product and use the quote button. Include the specification and the quantity. We reply on business days to the email you give us.

What are the office hours?

Monday to Friday, 08:30–18:00, at 11 Brook House, Turkey Mill, Ashford Road, Maidstone ME14 5PP. The telephone number is +44 7570 624325.

Can I visit?

Write first. The published address is the contact point. Visits are by arrangement.

Products and services

Do you publish technical data?

Descriptive specifications are on the product page. Measured data is a datasheet, attached only when we have it.

Do you guarantee reserves or production volumes?

No. Exploration work reports uncertainty. Drilling services deliver the agreed programme, not a promised field.

Careers

Are you hiring?

Only the roles marked open on the careers page are current. If the list is empty, there is no live vacancy.

Privacy

What do you do with my message?

We store it so we can reply, we email it to our team, and we send you an acknowledgement. Retention is set in the admin. See the privacy notice.

Do you use cookies for advertising?

No advertising cookies are used. Optional analytics run only after you accept them on the cookie notice.

Send the specification, not a brochure request

Write to info@edatm.com or telephone +44 7570 624325. Replies go out on business days, Monday to Friday, 08:30–18:00.